Staff on the Floor, Phone Ringing?
AI Answers So Nobody Leaves
Answers product questions, checks orders, handles returns. Your team stays selling. From $0.25/min.
35%
of calls to retail stores go unanswered during peak hours
Retail industry average
85%
of callers who reach voicemail don't leave a message
Industry average
30–40%
conversion rate when phone inquiries are answered
Retail conversion data
Your store phone rings. Your team is helping a customer in front of them — as they should be. The caller hears voicemail, hangs up, and buys from your competitor or Amazon. You lost the sale without knowing you had a chance.
What Phone Stack handles for you
Product availability and pricing
AI checks your catalog and answers "Do you have X in stock?" instantly.
Order status and tracking
Pull up order details and give real-time updates.
Store hours, locations, and directions
Handle the most common calls automatically.
Return and exchange questions
Walk callers through policies and initiate RMAs.
Department transfers
Route calls to the right department or team member.
Promotion and sale announcements
Outbound calls to loyalty members about upcoming events.
Live in 15 minutes
Get a number or forward yours
Get a fresh Phone Stack number or forward your existing line. Route all calls, after-hours only, or overflow — you set the rules.
Train with a quick chat
Tell the AI your services, hours, and how to handle calls. Five minutes.
AI answers every call
Calls picked up in under a second, 24/7. Transcripts, summaries, and alerts after every call.
Your AI Doesn't Just Answer — It Acts
Appointments booked, emails sent, leads routed — all while the caller is still on the phone.
Book Meetings
AI checks your calendar and books a slot while the contact is on the phone. Calendar invite sent instantly.
Send Emails
Confirmation emails, follow-ups, documents — sent during or immediately after the call based on conversation outcome.
Transfer to Human
When the AI reaches its limits, it transfers seamlessly to a live agent with full call context.
Trigger Webhooks
Update your CRM, create tickets, process payments, kick off workflows — all triggered by call outcomes in real time.
Our product catalog changes constantly — how does the AI keep up?
Update inventory, products, and pricing by chatting with the AI — takes minutes. Or connect your catalog via API for live inventory sync.
Plugs Into Your Phone System.
Keep Your Team. Make More Money With Them.
Keep your current phone system. Phone Stack sits on top as a safety net — your team picks up when they can. AI catches every call they can't, instantly.
HubSpot
RingCentral
Twilio
Zoom
Vonage
8x8
Dialpad
GrasshopperWorks with any phone system — VoIP, SIP, or landline. No replacement needed, just forward your calls.
Connect to Everything
HubSpot
Native CRM integration. Log calls, create deals, trigger workflows.
REST API & Webhooks
18 API endpoints + real-time webhooks. Build anything.
MCP Server
40 tools for AI-native integrations. Works with Claude, ChatGPT, and any MCP client.
Phone Stack vs the alternative
| Phone Stack | Additional Staff | |
|---|---|---|
| Monthly cost | $50–$200 | $2,500–$4,000 |
| Availability | 24/7 including holidays | Business hours only |
| Concurrent calls | Unlimited | 1 per person |
| Languages | 30+ | Limited |
| Training time | 15 minutes | Weeks |
One missed phone sale = $50–$200 per missed transaction
Phone Stack = $50–$200/month for most retail stores
AI for Retailers FAQs
Answer every call — even during the holiday rush
30+ languages. 30 free minutes. Live in 15 minutes.
Part of the Phone Stack AI call center
Phone Stack is a full AI call center — inbound answering, outbound campaigns, appointment reminders, and more.