On Hold Is Not Care
HIPAA-Compliant AI Receptionist
Schedules appointments, routes urgent calls, follows up with patients — so your staff can focus on care. From $0.25/min.
30%
of patient calls during office hours go unanswered
Medical practice industry data
$10,000–$15,000
average patient lifetime value across general practices
Healthcare industry data
30%
of patients who can't get through switch providers
Patient retention studies
Your staff is checking in patients, handling prior auths, and processing refills — all while the phone rings. Every unanswered call is a patient who might not call back. At $10,000+ lifetime value, that adds up fast.
What Phone Stack handles for you
Appointment scheduling and rescheduling
Book, move, or cancel appointments with live calendar integration.
Prescription refill request routing
Capture medication, pharmacy, and patient details. Route to clinical staff.
Post-visit follow-up calls
AI calls patients after procedures to check recovery and answer standard care questions.
After-hours triage routing
Capture symptoms and urgency. Route emergencies to on-call physician immediately.
New patient intake
Demographics, insurance verification, medical history questionnaire.
Insurance verification questions
Answer common coverage questions from your FAQ knowledge base.
Live in 15 minutes
Get a number or forward yours
Get a fresh Phone Stack number or forward your existing line. Route all calls, after-hours only, or overflow — you set the rules.
Train with a quick chat
Tell the AI your services, hours, and how to handle calls. Five minutes.
AI answers every call
Calls picked up in under a second, 24/7. Transcripts, summaries, and alerts after every call.
Your AI Doesn't Just Answer — It Acts
Appointments booked, emails sent, leads routed — all while the caller is still on the phone.
Book Meetings
AI checks your calendar and books a slot while the contact is on the phone. Calendar invite sent instantly.
Send Emails
Confirmation emails, follow-ups, documents — sent during or immediately after the call based on conversation outcome.
Transfer to Human
When the AI reaches its limits, it transfers seamlessly to a live agent with full call context.
Trigger Webhooks
Update your CRM, create tickets, process payments, kick off workflows — all triggered by call outcomes in real time.
Can AI really handle medical practice calls appropriately?
Phone Stack doesn't give medical advice — it handles scheduling, routing, intake, and admin calls. Clinical questions go to your staff. Urgent calls transfer immediately with full context. HIPAA-compliant with signed BAAs available.
Plugs Into Your Phone System.
Keep Your Team. Make More Money With Them.
Keep your current phone system. Phone Stack sits on top as a safety net — your team picks up when they can. AI catches every call they can't, instantly.
HubSpot
Salesforce
ChatGPT
Claude
RingCentral
Zapier
Slack
Twilio
Zoom
Stripe
Calendly
Google Calendar
Google Sheets
Vonage
8x8
Dialpad
Grasshopper
Zendesk
Intercom
Shopify
Make
n8n
Airtable
Pipedrive
Monday.com
Freshdesk
ActiveCampaign
Google Voice
Mailchimp
Five9Works with any phone system — VoIP, SIP, or landline. No replacement needed, just forward your calls.
Connect to Everything
HubSpot
Native CRM integration. Log calls, create deals, trigger workflows.
REST API & Webhooks
18 API endpoints + real-time webhooks. Build anything.
MCP Server
40 tools for AI-native integrations. Works with Claude, ChatGPT, and any MCP client.
Built for healthcare compliance
One missed patient = $10,000–$15,000 in lifetime value
Phone Stack = $100–$400/month for most medical practices
AI for Doctors FAQs
Every patient call answered. Zero on hold.
HIPAA compliant. Signed BAAs available. 30 free minutes.
Part of the Phone Stack AI call center
Phone Stack is a full AI call center — inbound answering, outbound campaigns, appointment reminders, and more.